Terms and Conditions

Terms and Conditions for Rest Recover Wellness, Life Expansion LLC

Welcome to our website and online store. By using our website and purchasing our products, you agree to these Terms and Conditions ("Agreement"). Please read this Agreement carefully before making any purchase from us.

  1. Products and Services: Our cold plunge wellness company provides high-quality products and services, including cold plunge pools and medical-grade equipment. All products sold by our company are intended for personal use and commercial purposes. The products and services we offer are subject to availability and may be changed without prior notice.

  2. Orders: You can place orders for our products through our website. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

  3. Payment: We accept payments through our online store using major credit cards and PayPal. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

  4. Shipping: We offer shipping services for our products within the United States free at cost and charge for shipping outside USA. Delivery times may vary depending on your location and the shipping method selected. We are not responsible for any delays or damages caused by the shipping carrier.

  5. Returns and Refunds: We offer a 30-day return policy for all products purchased from our online store. To be eligible for a return, the product must be in the original packaging, unused, and in the same condition that you received it. You will be responsible for all shipping costs associated with the return. Once we receive and inspect the returned product, we will issue a refund to the original payment method. There will also be a 20% restocking fee that will be sent to you.

  6. Medical Disclaimer: Our medical-grade equipment is intended for use by licensed healthcare professionals only. We do not provide medical advice, diagnosis or treatment. The information provided on our website is for informational purposes only and should not be used to diagnose or treat any medical condition. If you have a medical emergency, call your doctor or 911 immediately.

  7. Limitation of Liability: Our liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us for the product or service purchased. In no event shall we be liable for any indirect, consequential, incidental, special, or punitive damages arising out of or in connection with your use of our products or services.

  8. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the state of Arizona without giving effect to any principles of conflicts of law.

  9. Changes to Agreement: We reserve the right to modify this Agreement at any time. If we make material changes to this Agreement, we will notify you by email or by posting a notice on our website prior to the effective date of the changes. Your continued use of our website and products after the effective date of any such changes constitutes your acceptance of the new Agreement.

  10. Contact Us: If you have any questions about this Agreement or our products and services, please contact us at thecoldplungetub@gmail.com

FAQs

ALL PRODCUTS ARE FREE SHIPPING

Water maintenance is a breeze with our built in 2 step water filtration system and non-chlorine based sanitizer. The 20 micron filter ensures that any foreign contaminants are removed prior to entering the unit and the high-flow water pump fully circulates the water every 15 minutes. All that is required is adding Oxidizer, testing the Sanitizer level weekly, and replacing the filter once per month. Details instructions can be found here.

We designed all components of The COLD PLUNGE to be simple to setup and takedown quickly. No tools are required; simply inflate the Tub with air, connect the hoses to the Chiller and plug power cord in to a standard outlet, and fill with water. Takedown is just these steps in reverse! On average, this takes 15 minutes for setup or takedown depending on your water pressure for filling. Detailed setup and takedown instructions and videos can be found here.

PEMF (Pulsed Electromagnetic Field) technology works by sending low-level frequency throughout the body to recharge cells, expedite recovery, and calm the central nervous system. PEMF has been scientifically proven to improve chronic pain conditions, lessen inflammation, and improve immune response.

After each session, we suggest keeping a dry towel handy to absorb any sweat left behind. We recommend using a nontoxic disinfectant wipe or spray to sanitize the material parts of the mat. For the mesh areas where the crystals are, we recommend using a hand vacuum to remove any dust or debris after your session. Leave the mat open to cool and dry completely before packing away.

We recommend wearing long sleeves, long pants, and socks while in the blanket, as well as lining the blanket with a thick towel. This will absorb any sweat released during your session and provide comfort while lying on top of the heat source.

The blanket ranges from 68 to 158 degrees Fahrenheit. However, there are various ways to measure the temperature, such as interior surface, inside air, and more. It is fully adjustable with a handheld controller attached to the blanket and programmed for 60 minutes but can be shut off at any time.

We suggest keeping a dry towel handy to absorb any sweat left behind after each session. We recommend then using a nontoxic disinfectant wipe or spray to sanitize the blanket. We like Seventh Generation's because it's gentle and non-abrasive to the blanket, but effective at removing bacteria. Leave the blanket open to dry and cool down completely before folding and packing away.

This is all 100% personalized to teh person. Our 100% Macro Program is easy and will restore your metabolism. We get you in our app and build around you and your personal goals.